It is quite fascinating to see how technology is moving beyond process automation to bring people closer together both socially and professionally. One might say that the digital economy is more about people than technology.
The growing market of wearable devices seems to be focusing in large part on human wellness. Wrist bands that tell you how many steps you have taken through to measuring the quality of your sleep.
Imagine a future where on answering the knock on the door you find two paramedics one with a primed defibrillator. Perplexed you presume they are responding to a call from the elderly next door neighbour.
As you hit the ground it occurs to you that the smart vest the health insurance company insisted you wore to keep your premiums manageable was also integrated into the emergency services network. “Nice touch” is your final thought as the chest pain erupts and the associated light headedness results in an upright posture being no longer an option.
Whether this is caring in an emotional sense or caring as a set of tech-integrated processes is not the point. The fact that the ‘careables’ will lead to positive outcomes in respect of people’s health makes this growing market one to watch and encourage.
A recent Trendwatching piece captures the point very well.